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About Us

Crew-Tech has been serving eastern North Carolina counties for over 40 years in sales, service, and support for copiers, printers, faxes, folders, shredders, electronic content management software as well as IT services, managed print services, and consulting. We are your number one source for the best quality products and service.

Crew-Tech is a dedicated office equipment and technology dealer. We specialize in providing top-notch sales, service, and support for a wide range of office technology solutions. Our offerings include state-of-the-art Ricoh MFPs for efficient copying, printing, scanning, and faxing needs. We also provide advanced VoIP Phone Systems to enhance communication capabilities and offer comprehensive Managed IT Support to ensure seamless business operations.

At Crew-Tech, we pride ourselves on delivering personalized service and innovative solutions to meet the unique needs of our clients. Our goal is to help businesses thrive by optimizing their technology infrastructure. We will serve our team, clients, and community with integrity, innovation, and a commitment to exceeding expectations.

Our Partners

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Products

Printers, copiers, multifunctional, shedders, folders, interactive whiteboards, and wide format printers are available at Crew-Tech.

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Services

Managed print, document management, IT, consulting, and hosted phone services are available. 

FAQ

What products and services does your company provide?
We specialize in providing businesses with office equipment and IT solutions. Crew-Tech offers personalized business solutions with the option to lease equipment including maintenance or buy it outright. Our products range from printers and copiers to shredders, interactive whiteboards, and folders. Our services range from document and print management to IT support and hosted phone services (VoIP).
Can you customize products and services to meet our specific requirements?
Yes, we offer consulting services, and we will work with you to find the right fit for your business.
What is the average response time for service calls?
The industry standard response time is 4 hours but at Crew-Tech we generally respond within 2 hours.
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2026 Business Trends You Can't Ignore

The business landscape in 2026 is anything but predictable. Economic pressures, demographic shifts, and rapid technological advancements are reshaping how companies operate and compete. From a cooling job market and evolving employee expectations to an aging workforce and changing consumer priorities, leaders face a year of both challenges and opportunities. Add to that the accelerating pace of AI adoption and cybersecurity concerns, and it’s clear that adaptability will be the defining trait of successful businesses. This article explores five critical trends shaping 2026—offering actionable insights to help you prepare, pivot, and thrive in the year ahead. The Job Market in 2026 As the job market cools, unemployment rates are gradually rising. According to Trading Economics, the unemployment rate in November of 2025 was 4.6%, which is a 0.4% increase compared to 2024. According to Vistage, unemployment benefits hit its highest rate since 2021 this past June. As less jobs are posted and candidates stay on the market longer, some are starting to refer to it as a "no fire, no hire" market. Finding candidates will not be an issue, but top talent will be difficult to obtain. Especially as demand for specialized skills in AI, sustainability, and cybersecurity increase. Remote and hybrid work models are here to stay. According to the US Bureau of Labor Statistics, 69% of the US workforce was on a hybrid or fully remote schedule during the peak of the pandemic. In recent years, the percentage has dropped down to about 22%, but according to Statista the pre-pandemic remote/hybrid work rate was only 17% of the US workforce. Insight: Top talent will gravitate toward companies offering growth opportunities and flexibility, not just higher pay. Implement skills-based hiring and reduce reliance on degree requirements. Offer micro-learning programs for AI and cybersecurity to attract ambitious candidates. Highlight career progression paths in job descriptions to stand out. Employee Satisfaction and Well-being Mental health and work-life balance are top priorities when it comes to employee satisfaction and well-being in today's workplace. Many companies have started offering flexible benefits and personalized perks to help maintain employee satisfaction and their retention rates. While retention rates are important, employee engagement rates can also give insight into employee satisfaction. According to Vistage, two-thirds of employees are not engaged or checked out at work. Company culture can have a huge effect on employee retention and satisfaction rates. According to Forbes, 98% of the US workforce would like to work remote at least a portion of the time. Insight: Retention hinges on culture and flexibility, not perks alone. Launch quarterly engagement surveys and act on feedback quickly. Provide mental health resources and flexible scheduling options. Create personalized benefits packages (e.g., wellness stipends, remote work allowances). The Aging and Shrinking Workforce The global crisis of an aging and shrinking workforce is coming to the US. In 2025 there was about 37 retired individuals for every 100 working individuals, but there has been a significant drop in the number of people added to the US. According to Vistage, from 1995-2024 about 70 million people were added to the US population but only 23 million people are expected to be added in the next 30 years. This is due to a variety of factors including the decrease in birth rates and new policies regarding immigration. Insight: Knowledge gaps will widen as older workers retire so succession planning is non-negotiable. Develop mentorship programs pairing senior employees with younger staff. Build a digital knowledge hub to preserve institutional memory. Invest in automation for repetitive tasks to offset labor shortages. Shifting Consumerism In 2026, the gap between inflation and wage growth continues to influence how consumers prioritize purchases. While wages have seen modest increases, they often lag behind rising costs of essentials like housing, healthcare, and food. This imbalance is driving a more value-conscious mindset among consumers. In a late 2024, 83% of Americans said saving money is a bigger priority now than in previous years (Vistage, 2025). As consumer priorities shift, business priorities should shift with them to adapt and meet consumer wants and needs. Along with that, the income gap is widening, according to Vistage the top 10% of wage earners makes up for 50% of consumerism. Actionable Tip: Consumers are value-driven and sustainability-conscious which means brands must align with these priorities to sell to them. Audit your pricing strategy and sales funnels to ensure affordability without sacrificing quality. Communicate sustainability efforts transparently in marketing. Introduce loyalty programs that reward eco-friendly choices or cost-saving bundles. Technology Trends Driving Change AI will continue to reinvent IT and technology trends into 2026. According to the Information Technology Research Group, agentic AI is expected to exceed generative AI adoption by the end of the new year. Currently, 58% of small businesses use some type of generative AI and 95% of enterprises will use generative AI by 2028 (CEO's Right Hand, 2025). Complete AI adoption within businesses could see productivity gains of 20-30%. AI and autonomous processes are reinventing businesses, cutting labor but increasing efficiency and reducing overall labor costs. According to Vistage, autonomous vehicles are helping with last mile deliveries, warehouse handling, simulation tools and more. With the adoption of new technology comes new costs. Technology advancements in 2026 will continue to level the playing field for small businesses but also raise the stakes. According to a report by Vistage, 75% of companies that implement AI report higher spending on data management. Cybersecurity is also a top business priority as new threats are slowly uncovered. On average, companies allocate 11% if their IT budget to cybersecurity (Vistage, 2025). Insight: AI adoption is no longer optional; it’s a competitive advantage. Start small: use AI-driven analytics for customer insights or predictive maintenance. Train teams on interpreting AI outputs to make informed decisions. Allocate budget for cybersecurity upgrades alongside AI investments. Conclusion The trends shaping 2026 aren’t just challenges, they’re opportunities for businesses willing to adapt. A cooling job market, shifting employee expectations, demographic changes, evolving consumer priorities, and rapid technological innovation all point to one truth: success will belong to organizations that embrace change with agility and foresight. Rather than reacting to disruption, lead the transformation. Invest in your people, align with consumer values, and leverage technology as a strategic advantage. The businesses that thrive in 2026 will be those that plan boldly today. The question is: are you ready to take the next step?
Jan 2, 2026

Year-End Business Strategy: Align, Optimize, and Grow in Q1

As the year draws to a close, businesses face a critical moment: the chance to reflect on what worked, address what didn’t, and set the stage for a successful new year. Ending the year strong isn’t just about wrapping up, it’s about creating momentum that carries into Q1 and beyond. Here’s a strategic roadmap to help you finish the year on a high note and prepare for growth in the first quarter. 1. Conduct a Comprehensive Performance Audit Before you can plan for the future, you need a clear picture of the past. A year-end audit is essential for understanding where your marketing and sales efforts delivered—and where they fell short. Review: Campaign performance: What channels drove the most engagement and conversions? Sales cycle: What does your sales cycle look like and what are the bottlenecks that slowed closing deals? Lead quality: Are the leads being brought in your target audience? ROI: Which initiatives drove the best return? Brand consistency and content: Do you have a brand identity and is it consistent across all content and channels? Use this data to identify trends, miss opportunities, and set benchmarks for Q1. A thorough audit ensures your next steps are informed, not guesswork. 2. Maximize Year-End Budget If you have remaining budget in Q4, don’t let it go to waste. Strategic spending now can give you a head start in the new year. Ways to Invest: Branding: Refresh your brand identity, messaging and/or website to stay competitive. Technology: Audit current tools and consider upgrading your marketing tools or CRM systems for better efficiency. Evergreen content: Create blogs, videos, or guides that will continue to drive traffic and leads into the new year. High Impact: Focus on SEO improvements, targeted lead generation campaigns to capture last minute holiday traffic, and/or data-driven analytic tools. 3. Align Sales and Marketing Teams Misalignment between sales and marketing can cost businesses time, money, and opportunities. Year-end is the perfect time to bring both teams together, if they aren't already. Action Steps: Meet together with both teams to review key performance indicators (KPIs) and shared goals. Define qualified leads for Q1. Align messaging to ensure brand consistency across campaigns and conversations. Update CRM, pipelines, and shared priorities. When sales and marketing work as one, you create a seamless experience for prospects and accelerate revenue growth. 4. Optimize Your Digital Presence Your website and social channels are often the first impression for potential customers. It is important to make sure they reflect your brand at its best. Action Steps: Website: Audit for speed, mobile responsiveness, and SEO performance. Content: Refresh outdated blogs, email campaigns, and landing pages with current data and trends. Social media: Audit content across channels to ensure consistency with branding and messaging, and update profiles to align with your latest offerings. Retarget ads: Leverage and retarget any running ads to create a short and thoughtful end of year campaign to capitalize on the holiday web traffic. A strong digital presence not only builds credibility but also sets the tone for Q1 campaigns. 5. Prepare Q1 Campaigns in Advance Don't wait until the new year to start planning! You cannot expect to have a profitable first quarter if you aren't prepared. Action Steps: Define Q1 objectives (SMART goals, KPIs, etc.). Map out campaign themes and timelines; identify key dates (industry events, product launches, or seasonal trends) and build campaigns around them. Create content calendars for blogs, social posts, and email marketing (outline theme, channel, and distribution methods). Experiment with new trends; AI generated or assisted content, interactive content, and short-form video content is all currently trending. Early preparation means you can launch campaigns with confidence and capitalize on early-year opportunities while competitors are still catching up. 6. Highlight Success and Show Gratitude Before you dive into planning the new year, take time to celebrate the wins from the past year. Recognizing the efforts of your team, partners, and customers can go a long way into the new year. Action Steps: Share a year-in-review post highlighting company, client, and employee milestones. Personalize thank-you messages to clients and partners. Host a virtual or in-person end of year celebration for your team. Gratitude builds morale and strengthens relationships, creating a positive foundation for the year ahead. Final Thoughts Ending the year strong isn’t just about closing deals, it’s about setting the stage for sustainable growth. By auditing performance, aligning teams, optimizing your digital presence, and planning ahead, you’ll enter Q1 with clarity, confidence, and momentum.
Dec 19, 2025

5 Holiday Marketing Strategies to Boost Engagement and Q1 Growth

The holiday season is one of the most powerful times for businesses to connect with their audience. People are actively searching for festive ideas, helpful resources, and brands that feel relevant and engaged. A well-planned holiday marketing strategy can not only increase seasonal engagement but also set the stage for strong Q1 growth. In this post, we’ll share five actionable holiday marketing tips to help you stand out, build trust, and keep the momentum going into the new year. 1. Create Seasonal Content That Adds Value People are looking for helpful, festive, and relevant content during the holidays. Seasonal content marketing is creating or prompting content that aligns with specific times of the year, holidays, or special events. Promoting seasonal content can help businesses seem more relevant, timely, and engaged with their audiences. It is important to keep content authentic and avoid sounding overly promotional when creating seasonal content. Some examples of seasonal content in different industries are holiday menus at restaurants, a holiday or seasonal food/coat/presents drive within nonprofits, and back to school promotions in retail. Seasonal content ideas: Share industry-specific holiday tips or trends. Create “Did You Know?” style posts with fun facts. Publish blog posts or videos that solve seasonal challenges for your audience. 2. Leverage Social Media for Festive Engagement Social platforms are buzzing during the holidays, which is perfect for content reach. It's important to focus on engagement as well as content reach, responding to comments and sharing user posts. Businesses can encourage engagement on social media posts by including a call-to-action (CTA). The CTA could be as simple as clicking a website link or it can be more interactive calling audiences to answer a question in the comments or post their own content in response. Social media engagement ideas: Run interactive campaigns like polls, quizzes, or holiday trivia. Encourage user-generated content (e.g., “Share your holiday workspace”). Use festive visuals and hashtags to join trending conversations. 3. Offer Helpful Resources Instead of Hard Sales People appreciate tools that make their holiday season easier. One of the biggest benefits of offering resources instead of hard sales is trust. Customers trust companies that are transparent and willing to offer information with little to no return. This can help build long-term client relationships, increase customer satisfaction and organic growth. For the holiday season, position resources as gifts, not lead magnets. Resource ideas: Create downloadable checklists (e.g., “Holiday Marketing Prep Guide”). Share planning templates or calendars for Q1. Offer free educational webinars or short guides. 4. Highlight Community and Giving Back The holidays are about connection and generosity. Highlighting the community and giving back during the holiday season not only has a direct impact on the community but your company's reputation. There are plenty of ways to give back during the holiday season, food drives, coat drives, or sponsoring a child's presents. Encouraging employees to volunteer and donate can increase employee engagement, creating a sense of pride in the workplace. It is important to leverage storytelling and evoke emotions related to the season. Make it authentic and avoid “performative” giving; show real impact. Community ideas: Showcase charitable initiatives or partnerships. Share stories of employee volunteer work or local community support. Encourage customers to participate in giving campaigns. 5. Prepare for Post-Holiday Momentum The holiday season doesn’t have to end when the decorations come down. In fact, the buzz and engagement generated during the holidays can be a powerful springboard for Q1 growth—if you plan ahead. By extending your holiday campaign into the new year, you can keep the conversation going and turn seasonal excitement into long-term business impact. Post-Holiday ideas: Analyze engagement data from holiday campaigns. Identify trends and customer behaviors for future strategies. Schedule follow-up content that transitions from festive to forward-looking. Conclusion Holiday marketing isn’t just about December; it’s about building relationships that last into the new year. By creating valuable content, engaging on social media, offering helpful resources, giving back, and planning for post-holiday momentum, you can transform seasonal excitement into sustained success. Ready to boost your holiday marketing strategy? Start implementing these tips today and set your business up for a strong Q1!
Dec 5, 2025

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From Ricoh MFPs for seamless copy, print, scan, and fax functions to advanced VoIP Phone Systems and comprehensive Managed IT Support, we cater to the needs of your business.